Privacy Policy

When you use GiftByTicket, we may collect:

• Account Information: Name, mobile number, email address (optional), city preference
• Transaction Data: Service fee payment records, Razorpay transaction IDs (we do NOT store full card details)
• Usage Data: Pages visited, campaigns viewed, coupons accessed
• Device Information: Browser type, IP address, device type (for security and fraud prevention)
• OTP Verification Logs: For account security (stored temporarily)

• To create and manage your GiftByTicket account
• To deliver coupon bundles and campaign confirmations
• To process payments via Razorpay and issue receipts
• To communicate lucky draw results and prize delivery
• To send promotional communications (you can opt out anytime)
• To detect and prevent fraud
• To improve our platform based on usage analytics

We do NOT sell your personal data. We may share limited information with:

• Payment Partners: Razorpay (for payment processing) — governed by their privacy policy
• SMS/Email Providers: For OTP and notifications only
• Brand Partners: Only your name and city (not mobile/email) for coupon fulfilment
• Legal Authorities: If required by law, court order, or government directive

• Passwords are not stored — we use OTP-based authentication
• All payment processing is handled by Razorpay (PCI-DSS compliant)
• Data is stored on secured servers with restricted access
• HTTPS encryption is used for all data transmission
• We regularly review our security practices

We use session cookies to keep you logged in and remember your city preference. We may use analytics cookies to understand how users navigate the platform. You can disable cookies in your browser settings, though some features may not work correctly.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your account and associated data (contact us)
• Opt out of promotional communications
• Port your data upon request

To exercise these rights, contact us at privacy@giftbyticket.com

GiftByTicket is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has registered, contact us immediately and we will delete the account.

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via SMS or email. Continued use of the platform after changes constitutes acceptance.

• Privacy Email: privacy@giftbyticket.com
• Contact Page: Click here
• Registered Office: Hyderabad, Telangana, India